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DENVER LASER SOLUTIONS POLICIES

Location and Parking

Denver Laser Solutions is located on the 6th floor of The Denver Athletic Club, at 1325 Glenarm Place. Upon entering The Denver Athletic Club, you will be greeted at the front desk by one of their friendly staff. Because The DAC is a private club, please notify the staff that you are headed to Denver Laser Solutions. They will kindly tell you the route to the 6th floor.

Parking is recommended at one of the many street meters around the building. Meters accept credit cards and cost $1 per hour, with a two-hour limit. Additional parking is offered in the garage on Welton, between 13th or 14th streets, for a flat rate of $7.

Reservations

To guarantee their reservation, clients will be asked for a credit card or a Denver Athletic Club membership number. Secure online reservations are also available.

Payment Options

Denver Laser Solutions accepts Visa, MasterCard, American Express, cash, or checks (made out to Denver Laser Solutions).

Rewards Points

Our loyal clients get rewarded! Every $50 spent gets you 1 point, 1 point = $1 that can be used toward skincare product, services and Botox! Gain 7 point automatically on your birthday, 10 points for reviewing us online and 10 points when you refer a friend.

Ask us how many rewards points you have, or log on to your online account to see.

Children

We are a quiet, private clinic where laser equipment is in use. We ask that you make other arrangements for babies or toddlers. Your cooperation is greatly appreciated.

Gift Cards

Denver Laser Solutions’ gift cards may only be used to purchase products or services at Denver Laser Solutions and may not be redeemed for cash. This is not a credit card or debit card and has no implied warranties. Denver Laser Solutions is not responsible for stolen or unauthorized use. Gift certificates are valid for a period of 24 months from the date of purchase.

Can’t Make It?

We understand that plans may change or emergencies may arise. However, please be courteous and call to reschedule your appointment within 24 hours to avoid a $50 rescheduling fee. No call or no show appointments will result in a 50% fee of the service. This policy also applies to pre-paid series, and pre-paid certificates, i.e Groupon’s.

The DLS Satisfaction Guarantee

Product Purchases: For any products purchased both in store or online, you have 14 days to bring the product back to DLS for an even exchange or store credit.

Service/Treatments: If for any reason you are dissatisfied with a treatment received by DLS, we will do everything in our power to make it right. Please communicate any concerns as soon as possible for an immediate evaluation of your treatment plan and results

Final Sale:
— Prescription compound products: All sales final, no refunds will be given.
— Gift certificates, series, or prepaid services: All sales are final, and no refunds will be given. However, exchange for other services or products are accepted.